Salus Prima (PTY) LTD (“Salus Prima,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when completing our contact form or communicating with us.

• Business Information: Details relevant to your security risk assessment needs, such as property type, location, or service requirements.

• Technical Information: Your IP address, browser type, device information, and usage data when visiting our website.

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide our services.

• Conduct and deliver security risk assessments.

• Communicate updates, offers, and relevant service information (if you have opted in).

• Improve our website and services.

• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only with:

• Service providers and partners who assist us in delivering our services (subject to confidentiality obligations).

• Legal authorities if required to comply with applicable laws, regulations, or legal processes.

Data Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

Data Retention

We will keep your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your jurisdiction (including under POPIA and GDPR), you may have the right to:

• Access and request a copy of your personal information.

• Correct or update your information.

• Request deletion of your information.

• Withdraw consent to processing (where applicable).

• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [email protected].

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

International Data Transfers

If you are located outside South Africa, please note that your information may be transferred to and processed in countries where data protection laws may differ. We ensure adequate protection measures are in place.

Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Salus Prima (PTY) LTD
📧 Email: [email protected]
📞 Phone: +27 82 906 8546